Training and Staff Welfare
As a supplier of outstanding security services we fully recognise that our main asset is the people we employ. We pride ourselves on looking after everyone within the organisation to ensure the continuing success of the business.
To achieve this we appreciate that appraisals & regular reviews are a fundamental part of our training, & development policy. This progressive approach enables us to pinpoint further training requirements, & helps to provide genuine career progression for our staff.
NSL is an approved “Edexcel” learning centre, & we provide a range of relevant “in house” work based training programmes.
We also offer comprehensive training on security & safety related matters to third party organisations on a regular basis.
For further information on third party training please contact; training@northernsecurityltd.co.uk
Uniforms
It is important to both Clients & NSL that each & every member of staff is correctly turned out, & of smart appearance at all times.
In order to create a professional image, & provide staff that will create a positive first impression, appearance is inspected on a regular basis, & will be measured in KPI Format as part of our Service level agreement.
Having invested considerable time, effort, & resources in the recruitment, training, & screening of staff we do not allow staff appearance to jeopardise our future success due to unacceptable appearance.
Employees receive a full uniform on an annual basis along with the correct Personal protective equipment as & when necessary.
Staff Welfare
NSL management recognise that the safety of our staff is vital & as such we have lone worker protection systems in place, All officers book on & off duty via our 24 hour control centre, & all staff receive regular supervisory visits.
Each site is supported by a regional contracts manager who’s responsibility is to ensure that regular visits are carried out in accordance with service level agreement guidelines. All guarding activity is reviewed regularly, along with the clients specific requirements.
Officers are supported through
- Annual Appraisals
- Dedicated out of hours supervision & support
- Regular management visits
- Constant communication with HQ
- Employee satisfaction surveys, & suggestion schemes
- Annual awards Scheme
- Company Magazine
Investors in People
NSL is one of only a handful of security organisations to have been awarded the “Investor in People” Standard.
Our commitment to training, & our ISO Quality management systems have helped us to gain a reputation as a people focused organisation as well as being 100 percent focused on delivering customer satisfaction.